lu4-test.org — Destarion Test Platform
Last updated: 27 July 2026
This Policy explains when and on what terms you may obtain a refund for purchases made on the Destarion Test Platform.
This Policy is issued by, and is the responsibility of, the Platform Operator — a legal entity incorporated under the laws of the Province of Ontario, Canada, identified in the preamble to the Platform Terms of Use, whose details also apply to this Policy. The Operator is also the Merchant of Record for purchases to which this Policy applies.
This Policy applies to all Paid Digital Services available on the Platform, including the purchase of Virtual Currency, Account premium status, and other paid features.
All Paid Digital Services are digital content or services not supplied on a tangible medium, and are provided immediately or within a few minutes of successful payment.
The rate at which Virtual Currency may be purchased for real money is set by the Operator at its own discretion and is published in the Platform store before the time of purchase. This is a purchase rate; Virtual Currency cannot be exchanged back into real money and has no monetary value outside the Platform (see clause 20 of the Terms of Use and the RMT prohibition, clause 29 of the Terms of Use).
If you are a consumer with a mandatory Right of Withdrawal during the Withdrawal Period, that right applies to your purchase unless you expressly consented to Immediate Provision and confirmed the loss of the Right of Withdrawal.
Confirmation is given via a separate, clearly worded checkbox during checkout, distinct from general acceptance of the Terms of Use.
Beyond the withdrawal window, acquired Virtual Currency and Virtual Items are non-refundable once they have been credited to your Account.
As of the date this Policy was last revised, Destarion Test does not offer the purchase of items or bonuses with a randomised outcome. Should such mechanics be introduced in the future, the probability-disclosure requirements outlined in the Terms of Use will apply.
If a Paid Digital Service was not delivered due to a technical fault on Destarion Test's side, you are entitled to a full refund or to have the service re-delivered.
Payments made in error or processed more than once are refunded in full once the error has been verified.
Destarion Test processes refund requests within 14 calendar days of receiving all information required for review.
You may cancel a recurring charge at any time directly through your Account dashboard.
Before raising a chargeback, please reach out to Destarion Test support to resolve the matter directly.
This Policy is governed by the laws of Ontario, Canada, without prejudice to the mandatory consumer rights applicable in your country of residence.
Contact channel for refund enquiries: support@lu4-test.org.
